Forum Discussion

Cmoretti's avatar
Cmoretti
Network Novice
2 years ago

2FA Issues

I just switched to T-Mobile and I am not receiving any 2FA texts (work email, bank, etc). How do I go about fixing this?

  • syaoran's avatar
    syaoran
    Transmission Titan

    Reach out to Customer Care by calling 611 or by sending a DM to T-Mobile on Facebook or Twitter to ensure that shortcodes are enabled on your account.