Forum Discussion

EliMar's avatar
EliMar
Newbie Caller
2 years ago

why do Securus calls not come through?

I have lately been having problems receiving calls from a jail using Securus. I do not receive calls at all the call doesn't come though it won't even ring. The Securus account has funds and is able to get through a different carrier. I have turned off all blocking features called customer service and reset all family allowances and still no calls come through. How do I fix this I need this to work