Forum Discussion

EmilyB1715's avatar
EmilyB1715
Network Novice
2 years ago

UPS can't find my phone

My phone was shipped 12 days ago and USPS can’t flocate it.  I have insurance but I don’t know what to do about it.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Conttact Customer Care at 611 or reach out to T-Mobile via DM on Facebook or Twitter and have them open up an investigation for your shipment.  They will let you know what your options are.