Forum Discussion
"tmobile diagnostics keeps stopping" galaxy s20 pop-up
- LagerDrinkerRoaming Rookie
The memory usage is incredibly high for a "background app" post-update. Something happened with the programming here. Clearing the storage for the app didn't work, and rolling back updates didn't either.
- California_UserNewbie Caller
I'm having the same issue. Started after updating this morning.
- ILikeRhythmGameNewbie Caller
I’m using a LG G7 ThinQ and I’m also having the issue.
- GramaryenNewbie Caller
Adding to the pile. Another S21 Ultra, fully updated. Tried reboots, clearing the cache, uninstalling updates, disabling the diagnostics, and combinations of that. Nothing works; still popping up a ton. Dislike.
- CoineandudeNewbie Caller
Same issue here, Galaxy S20 Ultra. Super annoying
- Scott_GNewbie Caller
https://www.t-mobile.com/support/plans-features/diagnostic-metrics#thirdheading
Got sick of it popping up while I was trying to type so I turned it off. So far, so good. - Briannj9Newbie Caller
Same here note 20 ultra I tried what Scott was saying and it isnt working. So annoying
- LagerDrinkerRoaming Rookie
Tried Scott's fix yesterday, worked well for about 24 hours, and now the issue has returned.
- ThunderspudNewbie Caller
Same here. Galaxy s21 Ultra. Just adding here in case anyone from T-Mobile is watching.
- mrowe1956Newbie Caller
I am having the same T-Mobile Diagnostics pop up and it is disrupting apps on my phone. What is going on?
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