Forum Discussion
There is a trending issue with the LG V60 (Tmovile Variant only at this time) with camera and SD Card
I am reporting a trending issue as reported on other unofficial forums where the V60 (seems to be only the T-Mobile Variant on Androind 13) will freeze when taking photos. Some users are even reporting issues that this is causing errors on the SD card where they have to be replaced or repaired.
I am just following this post in case T-Mobile can identify, patch, or provide a resolution and I am not treated as my issue is isolated. This also to help others with this phone report he same issue as the forums are no longer Android friendly (multiple devices/models jumbled in to one forum).
Again, this is not an isolated problem.
- JoeMikeGentTransmission Trainee
it appears the issue is now affecting other Variants. And it seems to be getting worse. I already see a report it is killing SD cards. Not sure if Google or LG is to blame if other variants are involved.
- BLSNetwork Novice
Been having slow camera Processing issues since the May update. I have not had any issues with the camera before that. The issue continues after I switch from SD to internal storage. Card has been formatted correctly. Unfortunately I do not see this issue being resolved as LG is no longer in the phone business-- and I think they've met their promise to support their phones for 2 years from when their last phone was made. I feel this is affecting TMobile users more than other carriers for the LGV60, since I have not come across any other threads regarding this issue for the LGV60. And I agree that the user base will be small, as this phone did not do as well as it should have on release (LGs marketing was lacking, and I felt that quite a few reviewers were brand-biased from the get-go. The phone was ahead of it's time. I first bought the LGV60 through Verizon (LG V60 ThinQ 5G UW) and loved it. I had to switch to T-Mobile and was promised that it would work on their network -- that was a lie. 3 weeks of customer support telling me the to troubleshoot the same things over and over again, sending me multiple sim cards, and they failed to help me. I caved and had to buy the T-Mobile version so I could keep my Dual Screen. It never felt as good as the Verizon version. I would like to keep this phone as long as possible --I love the Dual Screen functionality and the headphone jack/DAC, and I loved the Camera app, but with the Camera app failing, and the fact that the LGV60 will no longer receive updates/security patches, I will be forced to get a new phone. It is unfortunate that LG didn't get enough praise (and make enough sales) for its innovation to stay in the phone market.
- fireguy_6364Modem Master
maybe but there arent a ton of people running into this. if it were a large scale deal with tons of people posting about it i would lean that way. even 1k people complaining about it is a small pebble in a pond compared to how many people purchased them and still have them across the nation.
- meekboy57Network Novice
I'm having the same problem,no matter what sd card I use the processing bug still come back.For me I think these problem is caused for some Google play system update,maybe!
- fireguy_6364Modem Master
LG would be the only one that could do anything about this but they no longer do anything on the phone side. they fully shut that side down about a year ago ish.
- JoeMikeGentTransmission Trainee
Reformatting an SD card after about only a month of use on this new card sounds more like a Band-Aid when it is probably best to find the source.
- fireguy_6364Modem Master
no reformatting the SD card with the phone and not some other route.
- JoeMikeGentTransmission Trainee
fireguy_6364 wrote:
and thats after going through the steps for the phone to prep the SD card right?
If you are suggesting a reset. Not gonna even try. Others have and the issue came right back. I am not ready to reconfigure all my apps again and end up back at square one.
- fireguy_6364Modem Master
and thats after going through the steps for the phone to prep the SD card right?
- JoeMikeGentTransmission Trainee
fireguy_6364 wrote:
interesting. what class SD card have you been using?
They are both class 10. And here we go again! Today it has been terrible at saving photos on my new SD card (was stuck on processing for about 1 minute) and transferring files slows down to a crawl. I’m gonna really hate if I have to get rid of this phone. 😫
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