Forum Discussion
S21 - After Android 12 update, can't get rid of T-Mobile notifications
I have T-Mobile notifications about apps that were updated/installed after the Android 12 install, and the notifications won’t go away. Can’t swipe them away right or left, and there’s no other way to get rid of them.
Did you reboot your device to see if that gets rid of them?
- teemoTransmission Trainee
I have the same issue. However, I did not understand the solution. I did restart my REVVL 5 and that particular notification disappeared. However, I still cannot disable future notifications. I did uninstall updates for T-Mobile Play app. T-Mobile - please fix this ASAP. It is annoying to get notifications about random stuff I don’t care about and not be able to turn them off!
- Sa007Roaming Rookie
Agree! I have rebooted the phone which just made it so I had to go in and change all the various access points from T-Mobile play. After doing this, again, and again, my phone is still littered with notifications. Very annoying when the phone service I am paying for is the source of these annoyances!
- ArustRoaming Rookie
What happens when we try to swipe away:
- Sa007Roaming Rookie
I went into the store and they were no help. It's only been an issue since the last mandatory update. I may try to chat with customer service, that takes time. In the past, their suggestion has been to go to the store🤷♀️
- teemoTransmission Trainee
Sa007 wrote:
I went into the store and they were no help. It's only been an issue since the last mandatory update. I may try to chat with customer service, that takes time. In the past, their suggestion has been to go to the store🤷♀️
If you are able to chat with customer service, please keep us posted. Thanks!
- teemoTransmission Trainee
No resolution yet? Is T-Mobile listening?
- fireguy_6364Modem Master
is it saying they were updated or that they need to be updated? and are they Samsung apps or are they pushing you into the play store?
- ArustRoaming Rookie
Same problem
- syaoranTransmission Titan
Did you reboot your device to see if that gets rid of them?
- ArustRoaming Rookie
No. I did not. Thank you for that. I rebooted my rev/vl just now after verifying that notification had still existed and when the phone completed the reboot the notification had cleared. Thanks so much. I will begin trying the reboot before seeking help next time. This is a new phone and the thought had not occurred to me for some reason. Glad you did not assume I would have tried this. Great Job!😃👍
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