Forum Discussion
OnePlus 7 Pro, Android 11, and speaker
After the OTA update to Android 11 for my OnePlus 7 Pro when I get a phone call, it is always on speaker, even though the speaker is not turned on. Turning speaker on and back off has no effect. Has anyone else seen this behavior?
Looked through all of the settings and can't find anything that might be turned on or off to fix this.
Umm… so this might just be my imagination, but I went to:
Settings → System → Accessibility and turned on “Hearing Aid Compatibility”.
And that seemed to stop the sound from coming out of the bottom speaker on incoming calls. It only comes out of the earpiece now. Can anyone else confirm?
I just got an OTA update to 11.0.1.2 for my OP 7 Pro that seems to fix this issue.
@jmc1974 I also contacted TMO and OnePlus and they both acted like they had no idea what I was talking about. I was waiting for the usual "I know nothing about phones so try factory resetting it" suggestion but surprisingly neither of them suggested it.
@ColoradoScripter the hearing aid compatibility thing seems to have fixed it for me! Good find! We'll see if it's consistent.
ColoradoScripter wrote:
Umm… so this might just be my imagination, but I went to:
Settings → System → Accessibility and turned on “Hearing Aid Compatibility”.
And that seemed to stop the sound from coming out of the bottom speaker on incoming calls. It only comes out of the earpiece now. Can anyone else confirm?
Yes, This also fixed my 7 Pro as well! It took care of the issue on incoming and outgoing calls. Thank you very much!
he mentioned that in the last sentence.
OnePlus Customer Support is outsourced. They have very little communication with the community or actual development teams.
amazur wrote:
I ve got the same issue, call goes to Speaker, this renders phone pretty useless considering loss of privacy
Amazing that such a simple use case was not tested by OnePlus
Also my Bluetooth car connection goes off/on again every minute or so, did not have this issue before OS11 upgrade
The suggestion of Jersilb fixed it on both of my phones …
Used the Settings, System, Accessibility, Hearing Aid Compatibility: On, workaround and it fixed the speaker bug.
posting for visibility, bug def needs to be fixed
ColoradoScripter wrote:
Umm… so this might just be my imagination, but I went to:
Settings → System → Accessibility and turned on “Hearing Aid Compatibility”.
And that seemed to stop the sound from coming out of the bottom speaker on incoming calls. It only comes out of the earpiece now. Can anyone else confirm?
It can't be, I had literally had this problem for half a year on my OnePlus 6 with Android 12, I was thinking of going back to Android 11, even in safe mode I had this problem, since the phone app is a system app... With this change is solved and it works again.... Thank you very much!!!
I have the same problem. The only way I could remedy this on my phone is having the phone on vibrate when the call comes in, or tell the caller that I will hang up and call him back, both of which are less than ideal. Needs a fix ASAP.
