Forum Discussion

rogerk's avatar
rogerk
Roaming Rookie
2 months ago

New S22 update connection issues

Been with sprint/tmobile for a long while now. This recent android update makes me want to throw the phone out the window.

The phone keeps dropping from the tmobile network and won't go back on for awhile. This started almost immediately after up date. No problem before 5Guc or 5G and now no signal what so ever. 

I have tried to manually select the tmobile network and it still won't connect. Even restarting won't connect for a few minutes.  Anyone else experienced this? 

  • user4574's avatar
    user4574
    Newbie Caller

    Add me to the list. One S22 Ultra no issue after update, one spotty or no cellular signal no matter any reset. Verified within 10 inches of working phone. Been fine since launch day until this "forced obsolence", I mean update. 

    Haven't gone so far as a factory reset yet but options are on the table. This is ridiculous. 

  • Brit's avatar
    Brit
    Roaming Rookie

    Yeah, having the same problem with my S22. It started a few weeks ago. I'll see it connect (5 bars) and then disconnect for long periods of time for no apparent reason. This happens in places where I've always had a good connection. I'm not even moving around.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Have either of you tried reaching out to Samsung's support!  All of the updates from your device come directly from Samaung.  As an s23 Ultra owner.  I haven't had any network connectivity issues with any of the recent updates. 

  • JayB162's avatar
    JayB162
    Newbie Caller

    I have a Note 20, have never had a problem whatsoever with my phone experiencing Networking issues.. Now this latest update and my phone drops from mobile network and doesnt reconnect until hrs sometimes... Im not with the forcing someone to get an up to date phone if this one still operates fine.. Have you found out anything??

    • rogerk's avatar
      rogerk
      Roaming Rookie

      I did not. After 2 weeks of trying to fix the issue I broke down and went to upgrade. I contacted Samsung and ran test on my phone and they said everything looked normal on there end.