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timmob's avatar
timmob
Roaming Rookie
3 years ago

"LG IMS keeps stopping"

This started on one family member’s V30 yesterday and another today.

This affects more than one LG model.

Obviously T-mobile has changed something in the network.

See this thread here:

https://community.t-mobile.com/android-9/lg-g7-error-message-this-morning-43550

 

I have tried safe-mode, Disabling mobile data. Etc, etc. including all suggested on the internet and above thread with no success.

I would advise against making any changes until an official response is issued from someone with sufficient knowledge to understand what network-wide changes were made and explain how to correct the problem or how T-mobile intends to correct the problem.

I worked this issue for more than 8 hours today!

  • ok, just used the following suggestion:

    SocialCatastrophe wrote:

    Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage

     

    Force stop and clear data.

     

    This has fixed the issue for my mother’s v20.  At least for now…

     

    At least it took away the 3 second pop up notice. However, I did shut down & restart and the messaged started popping up again. So I redid the above directions and the annoying pop up message has stopped,