Forum Discussion

Wolfdude's avatar
Wolfdude
Network Novice
2 years ago

Does the App need a 5G phone to work?

Does the Control App need a 5G phone to work?  When I go to install it on my 4G LTE older Samsung .. It says Not Compatible and will not install.

Does it need a minimum Version of the OS on the phone?  NOTHING in the FAQ

It seems a Basic Question.

  • Usually it's the latter and the OS you're running is not supported.

  • Wolfdude's avatar
    Wolfdude
    Network Novice

    Thanks for the Help!   It looks like I need a newer phone.     LOL

  • syaoran's avatar
    syaoran
    Transmission Titan

    It should tell you why your device is not compatible in the Play Store.  Usually older OS versions beyond the support window are not supported.  That might be anything earlier than Android 11.  

  • gramps28's avatar
    gramps28
    Router Royalty

    Usually it's the latter and the OS you're running is not supported.