Forum Discussion

mlcarey1959's avatar
mlcarey1959
Network Novice
2 years ago

Does T-Mobile charge a fee when you pay the full price for a phone?

When I purchased a new REVVL 6x 5G phone, the sales person said, “We charge $30 when you pay the full price.” 

Is this true?  

 

 

  • gramps28's avatar
    gramps28
    Router Royalty

    Even though you got the same phone it's viewed as an upgrade since it probably needed a new Sim.

    Tmobile charges a $5 fee to pay in the store. There's all kinds of new fees most customers don't know about.

    Looking around it's a $20 upgrade fee and $10 for a Sim.

  •  

    gramps28 wrote:

    There's a $30 upgrade fee.

    While fishing the other day, my T-Mobile REVVL fell into the lake.  I went to a T-Mobile store to buy another REVVL phone.   The full price for the phone was $199.00.   Why did they charge me a upgrade fee?