Forum Discussion
Constant Voicemail "Received on Watch"
How do I get rid of the voicemail notification on my Galaxy watch? I have gone through my voicemails on my phone and deleted them all. I tried calling the voicemail from my watch notification and it just hangs up without calling. I even tried calling the number for my watch (which does not work). And the notification is still there...3 months later. At this point, it is just annoying. I have no voicemail and can't delete the notification on my watch, it says "Received on Watch" so nothing on phone's voicemail makes a difference, and it does not clear when I clear all the other notification on my watch. I just want to get rid of the notification.
Ah shucks, I heard of this happening on watches before. A lot of folks found that resetting the device fixes the issue. You should try it if you haven't already. Device resets: Samsung Galaxy Watch
- JasonBNewbie Caller
We found a solution for this today. Was on the phone for a while with T-Mobile tech and here is what we had to do that finally got rid of the voicemail on watch notification.
1) Convert the digits number associated with the watch to a regular cell number with voicemail.
2) Call that digits number and setup voicemail password, name, etc
3) Leave a voicemail and then hang up
4) Call back and delete the voicemail you just left
5) Convert the number from a call number back to a digits number.
6) Reboot watch and verify the notification is gone
When we did this, the notification was actually still there when I first looked on the watch, bit just a few seconds later, after the watch fully rebooted and synced everything, it went away.
Hopefully this will save someone else some time on the phone with tech support. Although, I will say, I was very impressed with the guys professionalism and customer service! Great experience, and he stayed engaged until the issue was resolved!
- laskoriffNewbie Caller
Literally insane that this is still an issue 3 years later.
Wish I could have had T-Mobile sign a contract that if their devices don’t work properly I have legal recourse to get my money/time back. This watch does jack shit for me, half the features are locked behind having a Samsung phone (never stated thru buying process) and I’m constantly getting bogus notifications that I have a voicemail...to add salt to the wound, I have to pay 10$/month to keep this watches phone line active otherwise I’m subject to the full cost of the watch.
At least I know how many steps I’ve taken today…
Oh yeah, this watch has hula hooping, orienteering, hang hliding, snow shoeing, YACHTING…. but not Skateboarding. Which was one of the MAIN reasons I got this watch, to track my workouts. WTF lmao
- Wren_RosenbridgNewbie Caller
If you turn bot your phone and watches Bluetooth off and then reconnect it can fix it. Aswell as doing that and also restarting both devices. Worked for me. Good luck.
- ColoradoKayNewbie Caller
I resolved by turning off Bluetooth on both devices, restarted phone, then restarted watch but did not connect to phone. Voicemail notification popped up on watch and I dialed from watch. Of course, no voicemail, but I hung up and the notification was gone. I then connected the phone and watch again.
- Chrisaba1Newbie Caller
The fix that has worked consistently for me, is removing the data plan from the watch and then reinstalling it.
Settings->connections->mobile networks->mobile plans->remove all mobile plans.
Then reinstall it using the Samsung wear app.
Watch settings->mobile plans.
Good luck.
- tmo_mike_cModerator
Ah shucks, I heard of this happening on watches before. A lot of folks found that resetting the device fixes the issue. You should try it if you haven't already. Device resets: Samsung Galaxy Watch
- mommamack2Network Novice
Reset and restored watch multiple time. Voicemail turn off. Still receive the constant notification every time watch is connected to my phone.
- gtullierNetwork Novice
I have exactly the same issue. Watch shows "One new voicemail, received on watch", there are no voicemails on my main phone number. I've also tried resetting, made no difference. How can we clear this bogus notice?
- kodayNetwork Novice
Obviously this is an issue for more than just me. My problem started about a week and a half ago. Reset my watch multiple times too. The interesting thing is that as soon as the watch pairs to the phone I immediately get the voicemail notification. Has anyone tried contacting Samsung yet?
- magenta1488655Network Novice
Did anyone get a resolution for this? I just got a new watch, and have the same issue- VM received on watch, and there is no way that I can find to clear it.
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