Forum Discussion
Charged for 2 lines since August 2023 for Single Line
Hi folks - this is March 2025 and we were on auto pay all the time. We cancelled a line in August 2023, and even then we have been charged for 2 lines for $100 for seniors.
We bought it to the attention of the T mobile staff, they seem all in a different country, not sure if this will be resolved.
Can someone reach out to me to resolve this issue from T-Mobile. I need the refund for the 20 months of overcharging.
Same here. Been charged for 2 lines since cancelling 2nd line Sept 2023 and it’s now March 2025. Have been calling for 2 weeks now and they are saying they can only refund for 60 days. Looks like this is common practice for them.
I also want to post this issue in Social Media and see what people are facing with T-Mobile billing issues.
