Forum Discussion

yhy's avatar
yhy
Network Novice
2 months ago

Charge for Canada and Mexico

Why am I being charged $19 a month for Canada and Mexico if It's free on my plan? I need my money back.

  • syaoran's avatar
    syaoran
    Transmission Titan

    All billing related questions need to be addressed with Customer Care by calling 611 from your T-Mobile line.  You can also message T-Mobile via DM on Facebook or Twitter/X to have someone look into your billing question as well. 

    This forum is primarily a peer help forum for customers to seek help from other customers.  No one here has access to your account.