Forum Discussion

CTD's avatar
CTD
Network Novice
10 months ago

Can't receive photos from one person

Ever since we switched from Verizon, one person in my contacts list can’t send me any photos.  When she sends it, all I receive is a really long web address that begins with https://ftcontentserver.rcs.482...  When click the link, it asks me to sign in with a login and password (which I don’t know).  This only occurs with ONE contact.  I receive photos from anybody else without a problem.

  • There should be a setting somewhere called “MMSC”, which should be “http://mms.msg.eng.t-mobile.com/mms/wapenc”

  • CTD's avatar
    CTD
    Network Novice

    I’ve tried to navigate down to the appropriate settings, following the instructions I found on a few user groups, but the final step was never available.  I have a Samsung Galaxy 21 FE, and in it, I navigate to Settings / Connections / More Connections / and then nothing.

  • That really long URL is how MMS (Multi Media Short messages) are transmitted. You get a SMS that contains an address and the phone goes out and fetches the content from that address. Have you reset your network settings? Your MMS APN is probably not correct.