Forum Discussion
App Exchange Not Working
My App Exchange does not work and I’m trying to figure out why. I hit the Get Started and it starts doing its thing and then I get this Error Messages: Failed SOC Check Unable to get SOC Information 213.
I check the Preflight Progress, and all checks except the SOC Check.
Also this morning, I’m having issues with my App: Service Unavailable. F451: Uh-oh looks like we have our wires crossed. Try again.
Anyone else having these issues?
I have the Samsung 22+
- SamuelcRoaming Rookie
I have S22+ and I am having same problem. Tmobile needs to fix all these problems. I'm also having problem not being able to text one contact. I did update and it worked for a couple weeks then went back to not being able to text. Tmobile isn't reading these. They don't care. They get your money that's all they care about.
- TAmara101972Newbie Caller
This is the same issue I'm having, get with it t mobile!
- hathawaybNewbie Caller
Most of T Mobiles apps don't work anyway
- Melanie_BNewbie Caller
Wow! This has been going on for months??!!!
S22+ user here and same issue as the threads above. Note, that I went to that app bc after going thru the regular T-Mobile app I thought, "not possible that this is it!?!" All that app option seems to do is let you pay your bill. I get an error when even trying to SEE my bill. So, when trying to navigate thru that it says I have no network connection which is how I ended up in the T-Mobile Experience debacle.
Looks like there's been plenty of time to resolve this issue. Maybe, at least tell us where to go to find a functional app for bill pay, seeing our usage details, etc, etc... All the things that Sprint let me see in their app, or what I'm sure Verizon offers their customers to see in their app.
- Boostedwrex05Newbie Caller
Same here on iPhone and Samsung.
T-Mobile, where's an update on this?
- SocaluserNewbie Caller
Same issue on Samsung S20+
Half my text get stuck and I need to reboot my phone to send them. - LizzyWayneNewbie Caller
SAME HERE for my son's S9+
- JulieannRealtorNewbie Caller
Same s20
- Thissideup124Roaming Rookie
Same, getting the error on a galaxy 20+ - kinda stinks and not a good look after the switch. Some attention to this stuff would be nice.
- fireguy_6364Modem Master
oddly enough if you look the one main thing all of you have in common are Samsung phones...have yet to see anyone with anything else other than a Samsung phone posting in here...
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