Forum Discussion
Android 14 OTA Missing
Android 14 was released today Oct 4 23 and it seems to be missing on my phone Pixel 7. Is this a T-Mobile issue again or what? Seems like we went through this a while back and assumed everything was fixed that caused the issue. Now it seemed to raise its ugly head again. You would think Tmo and Google could get their stuff together!
- sirfroggzNewbie Caller
This is very frustrating. It should not take this long to receive an update.
- JradetskNewbie Caller
Yes.
https://developers.google.com/android/ota
Just look at the listed release. Stock is us released and att but Verizon and T-Mobile b1 and c1 not released yet idk why they got to step up in their game here. being late to a major released is bad.
- nanomatrixNewbie Caller
T-Mobile seems to have a preference for iPhones. When I was switching one of the phone customer service representatives felt like they were trying to talk me out of Pixel to get an iPhone. They asked why you would get a Pixel 7 when you can get an iPhone. To me it feels like they purposely tank the Google community to increase iPhone support. I have an iPhone as well, but I like both devices updated with the new updates. If their servers can’t handle the load and ATT and Verizon can, I might just have to switch to one of them. If I don’t see the updates showing up today (3 days late) I am going to pay off the small amount I have left on this Pixel and take my family plan elsewhere. The Google Pixel repair updater site is also not allowing me to bypass T-Mobile’s update available, in case others are thinking of getting the update there. It's ridiculous.
- sfuquaNewbie Caller
Still no update. No explanation. T Mobile says that the update is controlled by Google; Google says the update is controlled by T Mobile.
It is annoying.
- ElYukiPRNewbie Caller
If you have a SIM card instead of an eSim, the easiest way to receive the update is as follows:
1 - Remove your SIM card from the phone.
2 - Insert a SIM card from another provider (in my case Cricket did the job).
3 - Check if you have a new update. If it doesn't appear the first time, keep CLICKING until it appears that you have an update. DO NOT REMOVE THE SIM CARD YET.
4 - When the Update to Android 14 message appears, click update (download and install).
5 - Once it is updating with the bar in progress, you can remove the sim card BUT DO NOT INSERT THE T-MOBILE SIM CARD YET.
6 - The update may take between one or two hours. Do not use your phone until the update is complete.
7 - When the update is finished, click the REBOOT button that appears.
8 - Once it is completely up, you can now insert the T-Mobile SIM Card.I have already done it on two Pixel 7 Pro phones. This shows that the one stopping the update is not Google, but T-Mobile, and it is not the first time it has happened.
Another reason to stick with my physical SIM card instead of the eSim.
- gramps28Router Royalty
I haven't got it yet and I purchased my 7 from Google.
- gramps28Router Royalty
My Pixel 6 I purchased through Tmobile hasn't received it yet either.
- bchildsNetwork Novice
I swapped out my T-Mobile sim card for a different one and immediately got the update on my pixel device purchased unlocked. I don’t know why T-Mobile blocks updates like this.
- gramps28Router Royalty
bchilds wrote:
I swapped out my T-Mobile sim card for a different one and immediately got the update on my pixel device purchased unlocked. I don’t know why T-Mobile blocks updates like this.
Didn't work for me on my 7 purchased from Google using a Fi Sim.
- bchildsNetwork Novice
gramps28 wrote:
bchilds wrote:
I swapped out my T-Mobile sim card for a different one and immediately got the update on my pixel device purchased unlocked. I don’t know why T-Mobile blocks updates like this.
Didn't work for me on my 7 purchased from Google using a Fi Sim.
I rebooted as well and made sure that the sim card connected to the network (e.g. wasn’t in airplane mode). In case it helps. It was on a Pixel 6.
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