Why TMobile is down today?

BrentB wrote:

gramps28 wrote:

Go to your  settings, network, select the wifi you are using long press on the network and a settings screen shows then scroll down and select automatically connect.

Yes, it automatically connects to wifi, but it won’t automatically use wifi calling unless I put the phone in airplane mode first, even though I have it set to wifi calling preferred.

i doubt its related to another app messing with things..as much as i hate to say it you might opt to perform a factory reset on your device to see if this improves things..if you have to kick it into airplane mode to get it to start using WFC then there is a issue somewhere.

That must be a perk of Android 12 since I received a call today and it state TMobile wifi calling.

gramps28 wrote:

Go to your  settings, network, select the wifi you are using long press on the network and a settings screen shows then scroll down and select automatically connect.

Yes, it automatically connects to wifi, but it won’t automatically use wifi calling unless I put the phone in airplane mode first, even though I have it set to wifi calling preferred.

Go to your  settings, network, select the wifi you are using long press on the network and a settings screen shows then scroll down and select automatically connect.

BrentB wrote:

gramps28 wrote:

I don't have to change settings. I use wifi at home and it switches to cellular when I leave the house then back to wifi when I get back home.

That’s great! May I ask what phone you have? Also, do you happen to know if either “cellular preferred” or “wifi preferred” are selected in your settings?

Oops, I see your device now. But I still wonder about the settings. 

gramps28 wrote:

I don't have to change settings. I use wifi at home and it switches to cellular when I leave the house then back to wifi when I get back home.

That’s great! May I ask what phone you have? Also, do you happen to know if either “cellular preferred” or “wifi preferred” are selected in your settings?

I don't have to change settings. I use wifi at home and it switches to cellular when I leave the house then back to wifi when I get back home.

I don’t know where you’re located, but this started happening in Austin, TX a few weeks ago. After multiple calls to customer service they finally said that they are “modernizing” the nearby tower and their only suggestion was to buy a new phone, even though mine is listed as fully compatible on their website! I’m not willing to do that since it still works fine on other towers. I have resigned myself to using “wifi calling” while at home and the network elsewhere. But it’s a pain because I have to switch back and forth manually every time I leave or return home.

since others not on your account are seeing this as well im going to go out on a limb and guess there is a tower issue with the tower that covers that area..you will need to either call in or contact TMO through Facebook or Twitter and put in a network ticket to have it looked into.

Yes, couple coworkers and family members too and they have the same issues.  We restarted couple times but still not working/no calls, not connection, no text message.  Been like that all day.