Forum Discussion
why do i get charge for the 3rd line if it said 3rd line free
I’m on essential plan right now from the promotion activate 2 new lines, get 3rd line free back in Dec 2021 (not long ago). It stated clearly $30/line and I got charge $90 for 2 lines plus taxes and fees= $105. At first I didn’t notice it but now it seems like didn’t make sense. Isn’t it 2 lines supposed to be $60 plus tax and fees, so it would be around ~$70-$80/month not $105? TMobile, are you trying to “scam” us with this fake promotion? This 3rdline is not free AT ALL if you charged me and everyone else like that. I need an explain, Tmobile. Unlimited data? The data is not that strong either and slower
You can always reach out to Customer Care via 611 to discuss any billing issues with them. You could also try the T-Force Team via Facebook or Twitter if you prefer. No one here has access to accounts.
It is broken down differently without actually showing the line is free. You have to look at the price in full not the amount per line.
For example 2 lines could be $100 and 3 Lines is $130. If you see 3 lines for $100 then the 3rd line is free. It may show lines 1 at $50, line 2 at $30, and line 3 at $20 which is $100, If you didn’t get it the 3rd for free you’d see something line 1 for $65, and 2 for $35, and 3 for $30.
Same thing I’m dealing with is a switcher promotion and I’m post tk get paid off my old plan and now it hit my credit and I’m trying to finance a vehicle and the finance company is telling me I have to pay this off and bring my credit up 10 points we’ll before this hit my credit I was 14 points higher. This is really some bull. I have tried to work with the company and they have me paying for two lines. One only being used and I have a crazy high bill. I was promised the pay off and who helping me now with my credit. This is a class action lawsuit and I’m just simply trying to work with you guys but continue being concerned and put last. Thanks T-Mobile I hope I can come back tk change this post and be happy but time will tell!
You can always reach out to Customer Care via 611 to discuss any billing issues with them. You could also try the T-Force Team via Facebook or Twitter if you prefer. No one here has access to accounts.
Yes well I'm on the magenta plus 55 account and I'm only supposed to be getting charged 45 a line and get the third line free and now I'm paying 150 a month and not only that but they told me that my watch would only cost my account 10 a month and I've just logged into my account and they're charging my account 15 a month so IDK what to do I'm so sick and tired of being over charged by cell phone companies and yes I think that we should all ban together and start a class action suit against them who's with me
I was told the 3rd line was free as well I've been getting charged $20 for it T-Mobile owe me $320 dollars now. There has to be a way to get my money back it's not my fault their employees lied about a promotion that was the whole point of me switching there should really be a class action lawsuit against them
It seems to me, if 1 line is $30, the total line fee should be $60!
$30+$30=$60 not $105.
I have 3 lines on the magenta max 55+ plan, which is $47 per line, I’m being charged $130 for 3 lines not $94, I’m confused by T-Mobile’s math!The $30 a line works out as the total cost of the 2 lines plus the free line. It’s just another way of saying you are getting 2 lines at $45 per line and then a free third line on top of that.
