Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
I have been dealing with this problem for MONTHS!!! And it is driving me absolutely crazy! My husband had me update my Messages to the Chat thing? I don’t know. It wasn’t an option when I first started having issues, but when I reactivated Messages, it automatically updated it. So I am hoping that worked? But then I promptly switched back to my other texting app (I had the problem whether I used Messages or my other app). I’m hoping that by upgrading the Messages to Chat that it adjusted something in the system that will make messages go through.
