Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
I got a new S10+ after having this problem on my LG G6. I figured the LG G6 was just old and I needed a new phone. After trouble shooting the phone they said to exchange the phone since I was in my 14 day period. Haven't had an issues since I exchanged the phone.
