Forum Discussion
ryankelsay1
8 years agoNewbie Caller
Why am I not able to view all the linked number's usage info if I'm the primary account holder?
I am the primary account holder and I have 3 numbers linked to my mobile ID but it won't let me manage or view one of the linked number's account.
ryankelsay1
8 years agoNewbie Caller
Still unable to view one of the lines. When I click on the "switch account" It gives an error message stating that my online access has been temporally disabled and to have the account holder contact them. So I did, and the rep said she would open up a ticket and I should have it resolved in two days. It wasn't so I just unlinked the number and plan to change carriers. This isn't the only problem I'm having but it's enough! I'm paying the bill so I should be able to see what I'm paying for.
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