Forum Discussion

chaoxiongchen's avatar
chaoxiongchen
Network Novice
5 years ago

where to view or change my caller id? I already checked this link but there is no "menu" option in my account home page. https://www.t-mobile.com/support/devices/t-mobile-aspect/caller-id-t-mobile-aspect

where to view or change my caller id? I already checked this link but there is no "menu" option in my account home page. https://www.t-mobile.com/support/devices/t-mobile-aspect/caller-id-t-mobile-aspect

  • Anonymous's avatar
    Anonymous
    5 years ago

    I was able to change the Caller ID on my children's phones on our family plan by logging into our T-Mobile account & putting their names on their phone numbers. Are you part of an account with more than one line? If so, have the owner of the account change the name on your line. 😉

  • Anonymous's avatar
    Anonymous

    I was able to change the Caller ID on my children's phones on our family plan by logging into our T-Mobile account & putting their names on their phone numbers. Are you part of an account with more than one line? If so, have the owner of the account change the name on your line. 😉

  • syaoran's avatar
    syaoran
    Transmission Titan

    Calling Customer Care is the easiest way to have your Caller ID changed, at least from my experience.

  • tmo_ian's avatar
    tmo_ian
    Community Manager

    Were you able to try the suggestion above? Let us know if they worked!

  • The more button is located from the T-mobile app, it is not on the desktop version.  I am not the primary on our shared account and I was able to login to my phone only.  (See bottom right of photo)