Forum Discussion

kalman1978's avatar
kalman1978
Network Novice
6 years ago

Usage Overview loads endlessly

When I click on "Usage" the Usage Overview begins to load but never stops. This happens on all my devices. Is the T Mobile site having issues?

  • Thank you everyone for chiming in and sharing your experience. This is impacting a small amount of users but our app and web team are already on it and working on a permanent fix. In the meantime, it's recommended to call into CARE to get the details needed. While I know this is not ideal to have to call in vs checking on My T-Mobile, this is only temporary. At this time, we do not have an estimated time it will take to get this back up and running.