Forum Discussion
unable to add credit/debit card or set up auto pay
I’m a pre-paid customer. After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Go...
I just went to a physical T-mobile store and they were unable to reload my account. The only way was using cash. T-Mobile should definitely escalate this issue to their development teams.
