Forum Discussion
unable to add credit/debit card or set up auto pay
I’m a pre-paid customer. After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Go...
I reported earlier that the rep I spoke to credited me for the month and assured me that engineering would address the problem. I was grateful for the first part and considered the second part to be a pipe dream.
But, I have been checking once per week, and today I was able to restart autopay. Good luck with your own accounts.
