Forum Discussion
MrMark59
4 years agoNewbie Caller
unable to add credit/debit card or set up auto pay
I’m a pre-paid customer. After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Go...
pj2d2
4 years agoNewbie Caller
Finally… Glad I’m not the only one. Same issue as you all, and on old “Walmart” 100min / 5gb plan. Support and retail stores have been useless. The only way I’ve been able to fund my account is through refill cards.
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