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T-mobile promotion credits not being applied to my account
I purchased the S9 in March under the promotion TM98. Sent in my s7 as trade in which was acknowledged as being received Two weeks later my new phone developed a blue line on the screen and ha...
I definitely don't want you to continue to have to wait @johnnydec1 Instead, you should reach out to our T-Force team using the link I posted above. You can even link them to this thread so you don't have to explain everything all over again. Please give them chance to help with this.
@hotbeth68 sounds like you're going through the same thing. You too should give our T-Force team a shot at assisting you with this.
Issue resolved. Thank you. Reached out to T-mobile through their Facebook Messenger and had a quick turn around. Received the credit.
Thank you.
