Forum Discussion

neddorff's avatar
neddorff
Newbie Caller
3 years ago

T-Mobile has been overcharging me for months

I am so disappointed and angry about the billing I’ve received from T-Mobile. Our coverage has gotten worse with the new towers while our bills, which were supposed to stay at $85 have ballooned to almost $200 a month.

We traded in phones that were in perfect working order and were assured on multiple occasions that the promotion for the iPhones we received would lead to no increase in our monthly bill.

I am not sure whom to report their business practices to, but I will be finding a way to take action if they do not refund the overcharges and return us back to our previous bill amount.