stealing money

Nope I  didn’t, I  had pre pay, but had set up automative payment. We pay a month in advance. I  had already paid the entire non-prorated month billing cycle. So not only did I  pay the full month that we only used half the service but they charged me for another cycle of two lines that were already deactivated half way through the previous cycle that we paid fully but only used partially. I  am fighting with the bank now. Absolutely criminal. I  had been a customer since can’t even remember when and this is such crap. Glad I left. Would rather have xfinity than tmobile any day.