Forum Discussion

Stacksalot32's avatar
Stacksalot32
Network Novice
4 years ago

someone please help

Does anyone know why I can’t get a phone online. It keeps telling me to call customer service. Instead of just allowing me to buy a phone online 

  • Ric221's avatar
    Ric221
    Bandwidth Buddy

    IMHO the best way to get your question answered would be to call and see what the issues is. 

  • they might need to confirm that its in fact you trying to upgrade the device.

  • leesuhz's avatar
    leesuhz
    Network Novice

    You won’t be able to purchase online until the phone is paid off.