Forum Discussion
fombellbobby
2 years agoNetwork Novice
Recurring Monthly Charges
I signed up for the 2-phones unlimited data plan automatically deducted from my bank account of an advertised rate plan of $64/month. That has worked for a few months. The $64 is deducted on same day each month from my checking account. Now, all of a sudden T-Mobile is charging $64.01 for a month’s service ? ?
- gramps28Router Royalty
Did you change any free add ons like Netflix? If you did you will be charged taxes for the new rate which could be a prorated charge.
- fireguy_6364Modem Master
did the promo end/complete or did anything on the account change that would affect the promo?
if neither of those you might opt to contact TMO either by calling in (tier 1 support) or by Facebook/Twitter (tier 2 support) so they can look into it. no one in here has account access.
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