Forum Discussion
RECEIVing texts for digits
Why can't I get text messages from Amazon for account verification OTP to(#8563084006 From didgits line)
Hey there! I am very sorry but DIGITS does not support shortcodes. In order to receive shortcodes, you will have to have them delivered to the SIM line.
- Steve099Network Novice
I think its a little ridiculous that I can’t get app codes, etc. on my Digits line!!
- dsm213Roaming Rookie
T-Mobile, how about providing a second SIM line for $10 and getting rid of this problem??
- SlockoNewbie Caller
Vaz12345 wrote:
Short codes and OTP SMS cannot be sent over digits for the following reason-
Digits accesses the phone number on multiple devices, which have nothing to do with your phone. This poses serious security risks for OTP and short code SMS content which are EXPLICITLY meant for your smartphone.
The sender of the codes assumes that you are reading it on your phone. If you received the code for a password reset, one time password or verification of authentication, you MUST possess the phone or else you are breaking the covenant with the sender of that SMS who can then be legally held liable for sending such text to a device that is not your phone.
So, in short, there will not be short codes on digits. There cannot be.
Not really. To setup digits on a device you need to login to your account and it will send a code to your phone. So it’s secure as any other account can be.
Google Voice supports short codes so it’s not technically impossible. - Vaz12345Newbie Caller
Short codes and OTP SMS cannot be sent over digits for the following reason-
Digits accesses the phone number on multiple devices, which have nothing to do with your phone. This poses serious security risks for OTP and short code SMS content which are EXPLICITLY meant for your smartphone.
The sender of the codes assumes that you are reading it on your phone. If you received the code for a password reset, one time password or verification of authentication, you MUST possess the phone or else you are breaking the covenant with the sender of that SMS who can then be legally held liable for sending such text to a device that is not your phone.
So, in short, there will not be short codes on digits. There cannot be.
- magenta8383165Roaming Rookie
Come on T-Mobile, FIX THIS! Or at least acknowledge you're aware of the issue and provide us with a stance.
Digits is the only differentiating feature you have over your competition and the reason some of us have stuck with TMO. Digits is crippled. Please do something about it.
- scout1701Roaming Rookie
SOLVED
RECEIVing texts for digits
This issue is not “SOLVED” -- FIX IT T-MOBILE IN THE DIGITIS APPLICAITON. EASY FIX.
- scout1701Roaming Rookie
al-mccol01 wrote:
Why can't I get text messages from Amazon for account verification OTP to(#8563084006 From didgits line)
al-mccol01 wrote:
Why can't I get text messages from Amazon for account verification OTP to(#8563084006 From didgits line)
Boooo T-Mobile!
- scout1701Roaming Rookie
lw2b wrote:
This info was helpful as the T-mobile phone support rep confirmed the same findings after speaking with their DIGITS tech.
Honestly, I don’t prefer to expose my SIM phone number to vendors (banks, credit cards, target, etc) due to not knowing who would be selling my mobile number to 3rd parties for solicitation/scam calls. That said, i would still like to utilize functions that require short codes verification on their app. So it would be great to use DIGITS for that purpose (where can turn off the DIGITS service when I don’t want to be bothered on my phone). Or are there other options you can suggest? Also, are there any plans to support shortcodes via DIGITS? And any reason why such function is not supported by DIGITS?
Thanks,
T-Mobile wants users to purchase an eSIM for $40+ dollars on an “payment plan” -- rather than just providing regular customers the added feature on Digits of being able to receive verification codes and texts. Sucks really.
- scout1701Roaming Rookie
Digits DOES NOT provide an option to receive codes or phone verification text messages. I am a T-mobile client with an iPhone, and I signed up for digits as if it were an eSIM. Although the Digits satisfies all other options, it does not allow you to receive notification texts or “codes.” I found this very disappointing, as now I understand just to get a code sent to my phone, I will have to purchase an eSIM from T-Mobile, which is only available on a “payment plan” option, and not through me regular T-Mobile account. Seems like a bait and switch to me regarding the Digits, which is useless for the main thing a lot of people want it for, receiving codes and text verification texts. I like the original commenter, do not want to provide my “real” private phone number to online, one-time, vendors.
- N200Roaming Rookie
I just did some research and if you want to port your TMO number to google voice it cost $20 but after that you can transfer it to whatever company you want for free since you paid for the first transfer. I will be doing this to save money since T-Mobile dose not want to support short codes for digits numbers.
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