Forum Discussion

luvmusic's avatar
luvmusic
Network Novice
2 years ago

Received text

What is 2023 HINT P6?  I’ve never heard of it.  I received it in a text this morning stating I was unenrolled because I don’t meet promotion eligibility criteria.  I googled it and couldn’t find 2023 HINT P6.  Within the Google search I did see that maybe this has to do with adding another line to your existing line?  If so, I would not have been interested anyway.  But, it would have been nice to be aware of this.  

  • D0DGE wrote:

    2023 HINT P6 is a price lock promotional credit for T-Mobile Home Internet.

    I received this text too this morning. My concern is I do not have or had T-Mobile Home Internet. Back in January 2022 I tested it for about 14 days, but returned the equipment and cancelled the service. Why would I receive a text for a 2023 promotion for this?

  • D0DGE's avatar
    D0DGE
    Newbie Caller

    2023 HINT P6 is a price lock promotional credit for T-Mobile Home Internet.

    • lsarlo's avatar
      lsarlo
      Network Novice

      If you're telling us it's a credit then why is a charge to the customer or are you saying it's a credit to T-Mobile and debit to customer.  Which is same thing. 

  • HeavenM's avatar
    HeavenM
    Community Manager
    luvmusic wrote:

    Nope 

    If that promotion is not something that you are interested in or benefiting from, then you can disregard the message. 

  • HeavenM's avatar
    HeavenM
    Community Manager

    2023 HINT P6 is a promotion for Home or Small Business Internet. You get a $10 discount when you activated Internet and a Voice line. Does this sound like something that you signed up for or may benefit from?

  • were you on any type of promo for a certain amount of devices or anything? buy one get one promo maybe?

     

    @HeavenM 

     

  • i see a promo P6 for a tablet… and a P6 for a Google watch?

     

     

    if none of those it might be some scam attempt. if you by chance still have the text would you mind taking a screen shot, editing out any personal phone numbers and then posting it in here please? might help to see the exacts of what it says.