Forum Discussion
Reactivating deactivated sim card
Is it possible to reactivate a SIM card after canceling it (like switching to eSIM) on another line?
It is a TM9260 sim, I got it in 2016 and was just deactivated a few days ago. Is it possible to reactivate it?
Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered “deactivated”. Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are “terminated” and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine.
If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :)
Hope this helps!
- D_GTransmission Trainee
HeavenM wrote:
Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered “deactivated”. Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are “terminated” and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine.
If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :)
Hope this helps!
Is the expiration date 90 days after it was in service or the one printed on the sim holder? The sim is from 2016, what I’m trying to do is bring the current number on it to eSIM and add a different number on that old 2016 sim.
- syaoranTransmission Titan
raskarimi wrote:
Hi,
I was in Germany for 8 years and then left returned to my country. Now my SIM card has been deactivated because I did not use it. Is it possible to activated it again?
Best regards,
No. Once a SIM card has been deactivated, it can't be reactivated. You will need to visit your local T-Mobile store, purchase a new SIM, and get a new number.
- raskarimiNetwork Novice
Hi,
I was in Germany for 8 years and then left returned to my country. Now my SIM card has been deactivated because I did not use it. Is it possible to activated it again?
Best regards,
- D_GTransmission Trainee
fireguy_6364 wrote:
I checked that. Nothing about what I’m looking for.
- sherazbloggerNetwork Novice
Reactivating a deactivated TM9260 SIM card depends on whether the number is still available and hasn’t been reassigned. If your SIM was recently deactivated, you may be able to restore the number by contacting TM customer support or visiting an authorized center. You can done your Tm sim registration via tm registration link . In some cases, if the number is no longer available, you may be issued a new SIM card or switch to an eSIM with the same number. This process is closely related to TM SIM registration, as you will need to update your personal details and ensure your number is properly linked to your account after reactivation. To avoid losing access to services, it's crucial to complete the registration process when reactivating or obtaining a new SIM.
- fireguy_6364Modem Master
- D_GTransmission Trainee
fireguy_6364 wrote:
if youre meaning when does the phone number end up getting recycled then i think thats 60 or 90 days of it being inactive.
What I mean is if a number gone the sim gets transferred to e-sim, I was wondering if I could reactivate that previous sim on another number.
- fireguy_6364Modem Master
if youre meaning when does the phone number end up getting recycled then i think thats 60 or 90 days of it being inactive.
- D_GTransmission Trainee
HeavenM wrote:
Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered “deactivated”. Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are “terminated” and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine.
If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :)
Hope this helps!
Alright thanks. So it’s possible even if it’s a 2016 sim (I got it in 2016, not deactivated it then, just recently deactivated)? Also do you know when the date comes for when a deactivated sim is terminated?
- HeavenMCommunity Manager
Hey there. It is really nice to have the extra physical sim card so you don't have to go out and buy another one. The answer is a bit more complicated than a simple yes or no. When a sim card is no longer being used on a phone number, it is considered “deactivated”. Usually, deactivated sim cards can be reactivated and used on another phone number. Sim cards do have an expiration date, though. So, if the sim card is not active when that date comes up, they are “terminated” and cannot be reused. If you have the sim card active on a line when the expiration date comes up, nothing happens and it continues to work just fine.
If you want to DM me the sim number, I am able to view the current status. I would not be able to update it to a phone number, but I can at least save you a call. :)
Hope this helps!
- royadi96Network Novice
Dear HeavenM,
I was a T-mobile user with a prepaid SIM (+1781*******). I moved back to India for more than 6 months. My date of sim deactivation was 29 Dec 2024. Since I have crossed the date, My sim is deactivated. Now I am moving to Canada, where I need my T-mobile sim. It will be great if T-mobile can help me reactivate my prepaid sim. I am okay if some other mobile number is assigned.
Thanks.
Aditya.
- D_GTransmission Trainee
syaoran wrote:
I have not heard of a SIM being reactivated. You can purchase a new SIM and activate it but SIM's are designed to be single use only.
It’s possible, but just wasn’t sure with my old sim.
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