Forum Discussion

Nursultan's avatar
Nursultan
Network Novice
16 days ago

Reactivate

is it possible to reactivate my old phone number 9295951390? Help me please?

  • Nursultan's avatar
    Nursultan
    Network Novice
    14 days ago

    Is it possible to activate now after 2 years? I think the number wasn’t assigned to someone. I am outside of US and cannot call to customer service, they don’t have live agents. What to do?

  • syaoran's avatar
    syaoran
    Transmission Titan
    16 days ago

    How long has it beem since the number was active when you had it?  Prepaid numbers go back into the pool of being asdigned to customers after being without an active plan for more than 60 days.  Have you tried calling the number to see if it has been assigned to someone else?

      • syaoran's avatar
        syaoran
        Transmission Titan
        14 days ago

        If you call it and it rings.  It has been assigned to someone.  After 2 years, it us very likely it is in use by another customer.