Forum Discussion
Not Receiving calls and delayed text messages
Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11. Randomly I will not receive calls when I have full bars. It doe...
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Our Can't call, dropped calls, & other calling issues is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Text message troubleshooting for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
Crazy to see that people are experiencing the same issue even 4 years ago. I have been having the same problem for 3 months now. At first I thought i was going insane when I replied to messages I'd receive at home only to be told they had sent the message 3 days before!! And I can't seem to get phonecalls, everything goes to voicemail even when I'm sitting right next to the phone and looking at it as someone calls. I have a Samsung A52. Honestly, I think it's time to say goodbye
