Forum Discussion

ShaMia's avatar
ShaMia
Network Novice
3 years ago

New Line

Why is it that every time I try to add a new line I don’t get the option to do monthly payments? It’s only giving me the option to pay in full. 

  • syaoran's avatar
    syaoran
    Transmission Titan

    Are you a postpaid customer and signed in while trying to order a new line with device?  Taxes and fees must be piad upfront when ordering a new device while the remainder of the balance is paid over the finance term.  Customer Care and or the T-Force Team via Facebook or Twitter can tell you why you are not seeing the monthly option.  No one here has access to your account as this is promarily a peer help forum.