Forum Discussion
Linking T-Mobile account with Mint
Any idea how to link them? Mint is giving me this alert:
T-Mobile blocks Mint from connecting with them.
Let them know you'd like to be able to connect Mint.
Thanks for any suggestions,
PP
Hey everyone. I don’t have a status as to if/when T-Mobile Money and Mint will have the ability to be connected. I’m sure there will be some communications and update on our T-Mobile Money content if that’ll be available. I’ll reach out to my internal team about this too. Thanks for the feedback on this everyone.
- jexxorNewbie Caller
Mint is a Finance tracking website / app that is part of the Intuit suite of services. https://mint.intuit.com/ It is used to track and plan expenses / budgets, it used to work fine with T-Mobile. For the last few months it has been giving a connection error
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T-Mobile blocks Mint from connecting with them.
Let them know you'd like to be able to connect Mint. Meanwhile, you can add a different connection. (155A)
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I would also like to be able to have this link back.
Thank You
- magenta2391558Newbie Caller
Yes please. Provide access to connect T-Mobile Money with Mint.
- tc69Newbie Caller
Same here. Bring the Mint integration back! Or that’s one more reason for me to switch. Your coverage (esp. indoors) is certainly not keeping me (vs. at least AT&T anyways).
- vivaciousmoNewbie Caller
Yes, agreed. I would like this Mint integration back, as well.
- pvelluc1Newbie Caller
Yes, please add back integration with Mint. It’s really annoying to not have the ability to do that as I use Mint to manage all of my money. Thank you.
- jbirdeNewbie Caller
I just opened a T-Mobile savings account and am shocked you don’t connect with Mint. Please add the integration!
- magenta3630236Newbie Caller
I too am disappointed this integration stopped working and would request it be brought back. Is there a way to be notified about decisions regarding Mint?
- 2WYCENewbie Caller
I also just opened a T-Mobile Money account and it won’t link to ANYTHING, including Mint. Please fix this!
- sarahsandlinNewbie Caller
@eturk I went to T-Mobile on Facebook and messaged them, someone responded in about 30 min w/ the following message…
“Howdy! Thanks so much for reaching out today about that T-Mobile Money account! Here's where you will reach out to get this situation addressed! 24/7 support Dial ** MONEY from your device, if you’re a T-Mobile wireless customer, or toll-free at 866-686-9358
That's our T-Mobile money tea's direct contact information! ^JohnKuhn”
I dialed **MONEY (I’m a T-Mobile wireless customer), and got connected to a customer service rep who said there was nothing they could do to help me. I asked whether there was anybody else I could speak w/ who may be able to assist with me w/ unblocking T-Mobile Money from Mint. He transfer’d me to his supervisor. The supervisor explained to me that since T-Mobile Money has only been around a few years, they are doing their best to keep up w/ changes in the banking industry. She said she had a supervisor meeting this week and she would bring up this concern there, since she gets this question so often.
She said another way I could have my voice heard would be to send a message to customer service via my t-mobile account. (Haven’t done the last part yet.)
I URGE YOU ALL TO CALL/MESSAGE T-MOBILE MONEY TO PETITION THAT THEY UNBLOCK THEIR SERVICE FROM MINT. Let’s make our voices heard!
- tmo_mike_cModerator
Hey everyone. I don’t have a status as to if/when T-Mobile Money and Mint will have the ability to be connected. I’m sure there will be some communications and update on our T-Mobile Money content if that’ll be available. I’ll reach out to my internal team about this too. Thanks for the feedback on this everyone.
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