Forum Discussion

  • HeavenM's avatar
    HeavenM
    Community Manager

    Hello @wstvrgnafan4 Link multiple MSISDNs to single account could mean that your T-Mobile ID has two phone numbers added to it or that your phone number (MSISDN) is not active in DIGITS. 

    Here is some information on how to Set up & manage your T-Mobile ID. You can use those steps to update the security for your T-Mobile ID by changing the password and adding two-step verification. 

    Here you can learn more about DIGITS. See all the great benefits and how to manage those settings to make sure that nothing hinky is going on there. 

    Hope this helps. 

  • Johnne's avatar
    Johnne
    Network Novice

    This is just saying you added your email ID to the account has nothing to do with adding another line..this is for access to your account

  • syaoran's avatar
    syaoran
    Transmission Titan
    gurusenseitech wrote:

    Can I use the same number in two phones?

     

    You can, but one of the devices would have to use the number through the Digits app.  It would need WiFi or another cellular plan attached to another number to work.