I do not see Live chat on tmobile website?

They use to have it posted on the contact page but it's not there anymore.

The only way to chat with them without an account is through social media.

1. No, I've chatted with customer support without having an account.

2. What are the hours anyway - as per you?

All live chat according to the contact us page does through My-Tmobile unless you're using Facebook or Twitter.

Community-2153

"Message us on My T-mobile" is not the same as the publicly accessible live chat - that is only present between certain unknown hours.

Bottom right of this forums homepage. If link is showing , live chat is available.

I do not see Live chat on tmobile website? I do not see Live chat on tmobile website?

Why can't T-mobile _simply_ post the hours the live chat is available? Seems like an unnecessary hassle to make your customers go through..

I believe if you have any script blockers it may not show up.

If you look at the bottom right of this page you should see a Message us on My T-Mobile in the bottom right.

There is no live chat which is absolutely stupid. I have ER05 invalid sim which disables calling and texting. Guess what's the only way to get in contact with T-Mobile? Calling, texting, or otherwise using the Cellular Data connection that is unavailable under the ER05 error. Thanks T-Mobile for bricking my phone with your terrible restrictions and lack of available service options. I now have to go to a physical store and likely pay a replacement fee for a sim card.

I'm trying to find the chat button and don't see it either.  I'm getting very frustrated at this point.