Forum Discussion
How to package old phone for trade-in
TLDR; when trading in your phone through the mail, are you supposed to receive a trade-in kit in the mail seperately to send your old phone in? Or do you have to go in the store and ask them to do it...
You want to document the phone’s condition by photographing it before packing. Double check that the IMEI matches what’s on the paperwork and be sure to get the tracking number. Treat the phone like it is worth the entire value of whatever deal is depending on its safe arrival.
