Forum Discussion

magenta5944925's avatar
magenta5944925
Network Novice
6 years ago

How can I temporarily turn off one of the phones on my account

I need to turn off one of the phones on my account temporarily. How do i do that
  • terracotta333's avatar
    6 years ago

    Hi, hope this helps

    As the Primary Account Holder, you can Suspend or restore your line

    Suspend or restore your line

    You can suspend your monthly T-Mobile service for one of the following reasons:

    Your device was lost or stolen.

    You won't be using your phone for a period of time.

    You're about to enter active military service.

    Please Use the Following steps Below.

    Go to My T-Mobile and

    1.log in to your account.

    2. Click Manage > Phones & Devices > Lost or Stolen Device.

    3. Click Continue and follow on-screen steps.