Forum Discussion
Hold Music
Why is the hold music so loud and irritating?? Can you please turn the volume down at the least??
- magenta6996444Newbie Caller
The hold “music” is infuriating. It’s the most godawful manufactured noise that a clothing store for 15 year olds might play. It’s the kind of thing that’s only good to make dogs howl.
I truly believe this is a hostile act performed to make people drop off the phone. - Ph0n3s4lifeNewbie Caller
Yes, that’s what I currently do. It’s just beyond irritating. I also report it to the customer service agent each time in hopes that eventually if enough complaints are logged they’ll do something about it.
- PQuinnNewbie Caller
The frequency tmobile for “on hold” caused me to get nauseated... Its been 20 mins and counting. I feel dizzy light-headed shaky and nauseous. WTH is up with that? Why would you do that to your customers? Terrible PLEASE FIX THAT!
- syaoranTransmission Titan
You could put your phone on Speaker and turn down the volume until someone picks up or request a call back instead of waiting on hold.
- LeeGardnerNewbie Caller
magenta6996444 wrote:
The hold “music” is infuriating. It’s the most godawful manufactured noise that a clothing store for 15 year olds might play. It’s the kind of thing that’s only good to make dogs howl.
I truly believe this is a hostile act performed to make people drop off the phone.Yes I agree withyou, you are totaly reason :) :)
- syaoranTransmission Titan
I don't have any complaints with the hold music. A wider variety or the option for a specific type of hold must would be nice though. I almost always opt for the callback though.
- ravensctNewbie Caller
The hold music is ear-damaging.
- Hazeljames_00Network Novice
Hello @Ph0n3s4life,
Loud hold music can definitely be frustrating! Unfortunately, the volume is usually controlled by the service provider or the company hosting the call. I recommend trying to adjust the volume on your phone or use headphones with volume control to make it more bearable. If it’s a recurring issue with a specific company, you might want to share your feedback directly with them as well.
Let me know if you have any other questions!
Best regards,
Hazel
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