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nidsil's avatar
nidsil
Network Novice
11 months ago

FYI

I have been a Tmobile customer for many years. I received a call from Tmobile stating I have to give a debit card to continue auto pay and I will get a $10 discount every month and my bill would be ^$60 a month instead of $70.I found out the most recent bill after that call had gone up to $80 month and not as what was promised. I feel cheated by Tmobile for an extra $10 a month. 

I have had a Tmobile over 55 plan for a few years now.  When I called to complain was charh=ged $80 instead of promised $60 a ,month,I was told  The price was really $80 a month and that I was misinformed. I think. It is bad public relations to misinform and trick elderly customers this way.

I wish you would look in to this kind of deceptive practice at Tmobile when I expected honest service.

My number is 973 563 6220

My name is N.de silva. 

I thank you

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