Forum Discussion

arsin29's avatar
arsin29
Newbie Caller
8 years ago

Family Account settings not taking effect.

Family Account settings not taking effect. I've setup allowed numbers and I've blocked all time access and even tried to disable the phone but data still works. The phone I've set it up on can st...
  • tmo_mike_c's avatar
    8 years ago

    Hmm. That's interesting it doesn't just keep you within the app when you try to make changes. 😕 I believe we're at a point where we'll need to have you Community-2153 and have our Care team file a Help Desk Ticket. That'll get our web team to take a look at your Family Allowances on the back end.