Duplicate Text Messages

tmo_chris wrote:

Anyone still having issues with duplicate texts?

I keep deleting my messages and in a  few hours they are back in my messages and then I delete again and it never stops 

I started getting duplicate messages a few days ago. I think it’s related to adding my watch to my account and whatever this primary/secondary thing is that I apparently can’t figure out.

I have been receiving duplicate text messages for weeks now, and when this started I also noticed that I am not getting verification text from several different accounts and sites that I used to in the past. I am currently waiting for tech support to call me back. Hopefully this issue will be resolved once and for all.

I have checked all the suggestions in article https://support.t-mobile.com/docs/DOC-4220#fifthheading but nothing has helped. I have deleted all threads, cleared cache. I'm using an Alcatel Evolve. The same 3 old texts (from 3 different people) keep returning. It has been a year and a half since this started. A year ago I took the phone to the store and hey put in a new SIM card to no avail.  New texts delete with no problem. Any further suggestions?

I have tried

I have had this issue off and on for at least a couple years, received duplicate texts.  In the last few months it has gotten much worse, now sometimes up to 7 copies!  Doesn't seem to be related to wifi calling, doesn't matter where I am, don't have DIGITS, Hangouts is cleared and disabled, deleted whole threads, cleared Messaging's data and cache - all no affect.  The only things I haven't yet done this time around are completely wipe out ALL my text messages or a phone hard reset.  But I have done those in the past and it only helped partially and temporarily.  It doesn't happen with all texts, may not be all senders, and the only pattern I can see is that most, NOT ALL, the duplicated messages are short ones.

Another (separate?) issue for years has been sometimes, not very often, receiving messages MUCH later (hours to days to a couple times months) or not at all.  And some messages I send are never received.

I've got the same issue, sometimes it's duplicating when receiving, sometimes when I'm sending. When I turn the calling over wifi off, problem is typically fixed...

Any suggestions?

I could only imagine how confusing this would be for both parties haha. We will need to take a closer look at this issue with you and get some examples. Please Contact Us when you have a moment so we can get a ticket sent up to our engineers for further investigation.

Duplicate texts happen anywhere and at random, it seems. The times I've experienced the message delays, it has always been later at night, and I've been at home. I'm using the Nexus 6p and use the Wifi calling feature. Signal is good and wifi is working when it happens. It's led to some hilarious exchanges as I respond to messages that came in out of order or was confused because messages were missing, only to be delivered up to an hour or more later when 10 or so come in all at once.

Oh yikes! This sounds more like a signal related problem if you are getting flooded. Are you able to notice what you signal level is when you realize you are not getting all your texts or they appear out of order? Does this seem to happen more frequently when you are in a specific area?