Forum Discussion
Can't create T-Mobile ID
- 2 years ago
The answer on the other thread is still correct. To clarify, you do need to contact support by calling 611 or sending us a direct message on Facebook or Twitter. The customer support representative will be able to file a ticket for MyT-mobile Registration issues. Those tickets are resolved really quickly and you will be able to log in within a few minutes. If they file the ticket for anything different, it can cause delays in resolution.
I had a long rigmarole but the short version is as follows: tmobileID requires a unique email address. I had to call up tmobile home internet tech support to set this up and the very helpful person there walked me through it after I provided an email distinct from the email I used for my voice line tmobileid.
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