Forum Discussion
cancel serviese
can any one tell does the plan pay as you go ends by it self if not used for long time or there are other way?
You'll be charged $3 for the next billing cycle, bringing your balance down to zero. Following the next billing cycle, at your service will be disconnected. You need not pay any additional monies.
how i can contact them? im out of Country !!!!!!
i want to cancel my two lines with you !!!! you continue taking my money, after i spent so much time chating with u, and wanted to cancel it in december , u told me that u keep my two lines with no charge till i will send u the latter tat i need to activate them, so im asking u to cancel my two lines , and to give me my money back that u took from my account in januay and in fabruary !!!!!! and dont want to be your client !!!!!!!
Sorry to hear you’d like to cancel your service. You’ll need to contact our Care team in order to do that. We don’t have account access here.
I would like to cancel service of my mobile number both lines
You'll be charged $3 for the next billing cycle, bringing your balance down to zero. Following the next billing cycle, at your service will be disconnected. You need not pay any additional monies.
the below information is from my account status and it said account active do you think is because there is a balance in the account?
thanks
Account balance: $3.00
Account status: ActiveNext payment amount :$3.00
Next charge date:01/27/2017
Auto-Pay settings:OFF
ghalbader wrote:
thank you for the reply , but still I have balance and it is deducted each month
January will be the last month for the payment then it will be zero
does this will be the end and I will not pay anything more in the future
please advice
thank you
I hope you don't have a credit or debit card set up in your account for automatic refills.
e2k wrote:
Once you reach a zero balance, your service will be disconnected at the end of the billing cycle.
You mean once the balance drops below $3.00 (the monthly fee of the Pay As You Go plan), don't you?
Once the balance drops below $3.00 and that month of service ends, is there a grace period during which the phone number is out of service but T-Mobile keeps the phone number available for reactivation?
This is a user's forum. It sounds like, maybe, you financed a phone thru TM? If you have an account number to refer to you could always contact CS via TM's 800 number.
Once you reach a zero balance, your service will be disconnected at the end of the billing cycle.
