Forum Discussion
CAN you setup call forward from mytmobile ONLINE web PAGE?
- 7 years ago
That feature if available needs to be done from the phone forwarded from.
Call forwarding can't be done from the online account account, unfortunately, which is frustrating if you need to do it off & on due to forgotten phone or something of that nature. However, if you lose or break your phone, just go to the on-line chat and explain what happened and they will set up the forwarding for you. My husband recently lost his work phone and we wanted to wait a bit to see if he could find it before having it shut off and getting a new phone. The agent I chatted with transferred the calls from that phone to his personal phone line right away. She told me when the phone was found or replaced to just contact them again and they would transfer the calls back. Unfortunately, text can't be transferred, but at least he's not missing any calls. I've always found the agents on chat to be extremely helpful.
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